Originally posted by Carlos#1:
Do you have any spare keys on the handsets?
Your other option is to install some 20 button ADM's on the operators handets or the main ones in the office so you can display the CO line keys and do the job properly, it was obviously under sold for what the customer really wanted.
Good luck with it
I do have ADM's on the main ringing 'operator' phones. I've decided to use 'one-touch' key for call pickup and like posted, add the '00' on the back end so "pickup line 4" is button + 4. (#5#7300)
Ring pickup, as they like to do anywhere the phones are ringing, have a one-touch (#5#9) on a few 'non-office' phones for ring pickup anywhere in the hallways.
If this sounds risky - please let me know
Thanks again for all the help, I appreciate the support