CIX CF-All button does nothing: what step did I miss?

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CIX CF-All button does nothing: what step did I miss? #204705 07/19/11 07:23 AM
Joined: Nov 2007 Posts: 32 Duluth, GA, USA Troy Thompson Member
Troy Thompson Member Joined: Nov 2007 Posts: 32 Duluth, GA, USA	After searching here and in the manuals for an hour, I'm utterly stumped. I'm programming a CF-All button via eManager on our CIX, but the button doesn't toggle on/off. It just goes "beep". I thought the process was to add that button to the phone, then set CF-All once via #6011. Once configured, the CF-All button would toggle forwarding on/off. Did I miss something? What are the additional steps needed to make a CF-All button just toggle forwarding on/off? I have done the #6011/#6051 method via One Touch buttons before, so I know that works. ---- I.T. Geek by Trade Telecom Newbie by Necessity CIX 100 : ACTU AR5.20 MT067.00 and Stratagy IVP8

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Re: CIX CF-All button does nothing: what step did I miss? #204706 07/19/11 07:35 AM
Joined: Feb 2007 Posts: 1,314 Minneapolis RRino Member
RRino Member Joined: Feb 2007 Posts: 1,314 Minneapolis	You are missing the part where you program the destination. Once the CF-All button is programmed, from the phone, dial #9876, press the CF-All button, enter the destination(remember to add the 9 for an outside line) and end with a #, then press the CF-All button again. You should hear two quick beeps if done correctly. Travis www.cacommunications.com

Re: CIX CF-All button does nothing: what step did I miss? #204707 07/19/11 07:36 AM
Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA phonemeister Moderator-Toshiba
phonemeister Moderator-Toshiba Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA	FYI, it's also in the user guide.

Re: CIX CF-All button does nothing: what step did I miss? #204708 07/19/11 09:58 AM
Joined: Nov 2007 Posts: 32 Duluth, GA, USA Troy Thompson Member
Troy Thompson Member Joined: Nov 2007 Posts: 32 Duluth, GA, USA	Thanks! I was trying to do this all from eManager directly. #9876 from the phone itself took care of it. ---- I.T. Geek by Trade Telecom Newbie by Necessity CIX 100 : ACTU AR5.20 MT067.00 and Stratagy IVP8

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