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Joined: Apr 2010
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Using a CTX-670 and DKT3020-SD, how to I configure the number (or seconds) of rings before it goes into voicemail. Is this a per extension setting, or PBX-wide?
Thank you.
Mark
Sr. Systems Administrator
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Joined: Oct 2005
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Use station busy/no answer call forwarding - Intercom, #6041, VM pilot number, XX, #.
XX= number of seconds before forwarding to VMail
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Joined: Apr 2010
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Thanks for the response, Bob. Is this the only method of changing that? I am trying to avoid using call forwarding.
Mark
Sr. Systems Administrator
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Former Moderator-Toshiba, Request an Installer
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Call Forwarding is how the call gets to voice mail. The call forward/No Answer timer is a system wide setting under System Timers
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Joined: Oct 2005
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Two options, system call forwarding and station call forwarding. System call forwarding, as Voyager pointed out, is adjustable but is a system wide setting. Station call forwarding can have a different no answer call forwarding time of 8 to 160 seconds for each station.
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Joined: Apr 2010
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OK, that makes sense. So, since I do want this setting to be system-wide, will changing the system call forwarding timer negatively effect anything else (generally speaking)?
Mark
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That was a dumb question, think I have this figured out. Thanks!
Mark
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