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Joined: Jul 2011
Posts: 56
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Joined: Jul 2011
Posts: 56 |
I installed a headset on a DP5032 and now calls can't go anywhere. Hold button, Cnf/trn button stopped working. Call is stuck on my phone unless i hang up with the 'release' button. Headset unplugged= phone works normal
Any thoughts?
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Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
What is the make and model of the headset? Is it compatible with Toshiba 5000 series?
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Joined: Jul 2011
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That's a good question... It was a T100 Headset for dkt3000's series.. It has NO controller just a headset/boom mic and a direct plug in connection. Would you recommend a brand for the dp5000 - I'll send these down to our other office with 3000's but they will need hheu's installed i'm sure..
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Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Yes the 3000's will need a BHEU. WE have allways had good luck with Plantronics. The CS55 is the wireless model and works good.
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