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#205429 10/24/11 05:05 PM
Joined: Mar 2010
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Yep, have to replace a troubled IES16xp tomorrow, anyone have any time saving tips?

Can the programming be backed up via e-manager?


Jason

Toshiba/Avaya/Nortel Installations and Service.

Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
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#205430 10/24/11 06:56 PM
Joined: Jun 2005
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The Toshiba Backup and Restore utility usually works well for backups.

#205431 10/25/11 04:24 AM
Joined: Sep 2004
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Moderator-Toshiba, Request an Installer
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Emanager will not work. Newtecky is right... Use the Backup/Restore utility


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#205432 10/25/11 06:35 PM
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Well, that swap out went better than I thought...

However, on the new IES16 XPE with the licenses transferred the SAM Query shows the 8 ports I need but I can't config them in e-manager, it only shows 4.

Anyone ever have this happen?


Jason

Toshiba/Avaya/Nortel Installations and Service.

Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
#205433 10/26/11 02:58 AM
Joined: Jun 2011
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If you are swapping out the IES why do you need to configure the ports on the CTX/CIX mate are they increasing the ports?
Its not a licensing issue is it?

#205434 10/26/11 07:55 AM
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Sometimes when you restore a backup with more or less ports then the original, the registry has to be fixed. I have had the oposite situation when I replaced a system with less ports then the original.

#205435 10/26/11 05:35 PM
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The system ports are all fine, the ies is only allowing me to use 4 of the 8 ports its licensed for. I was saying I couldn't config them in e-manager because it is an xpe version of the ies.

I was instructed by our dealer support tech to rebuild the program in the ies and it should sync up the database so I will give that a go in the morning.


Jason

Toshiba/Avaya/Nortel Installations and Service.

Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
#205436 10/27/11 05:34 PM
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well, rebuilding the package fixed nothing, guess I will be replacing the whole thing again.


Jason

Toshiba/Avaya/Nortel Installations and Service.

Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV

Moderated by  Carlos#1, phonemeister 

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