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#205499 11/02/11 05:11 AM
Joined: Feb 2006
Posts: 42
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Posts: 42
Hi Guys,
We have been asked to maintain a Toshiba CIX40 for a customer, the last Toshiba I worked on was a Strata that used EKT and DKT handsets and had to be programmed with a 20 button display phone and programming records that had not been kept up to date, nightmare.
Any pointers where I can download a recent copy of Emanager?
Cheers
John


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#205500 11/02/11 05:56 AM
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
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Toshiba's Dealer website.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#205501 02/24/12 07:29 PM
Joined: Feb 2012
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Was wondering if there is an E Mananger programm
guide available, just getting into this.

#205502 02/25/12 09:06 PM
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I have eManager for the US, don't know if it would be the same for EU systems.

Usually a Toshiba dealer would give the customer a copy on request to administer their system if they choose. That said, if they go in there and muck it up, the dealer charges them to fix it.

There is a HELP section in eManager, but if no one has ever taught you CIX programming, you would be biting off a big chunk.

What might make good sense is to pay for a service call where the Toshiba guy, either dealer or other expert loads eManager into a computer and shows you enough to manage the system.

It is one HUGE step from a DK 40 to a CIX 40.


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#205503 02/26/12 09:40 AM
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Thanks, I have installed e manager and am just trying to make suttle changes. At the moment I am just looking around without making changes. The people that we have that normally do it are helping when we call and are good about that. Anything major I will be calling them. I am just trying to create and add to or detract from calling groups and such. Right now I am trying to make it where two extensions can answer one anothers lines..Thanks for your reply...

#205504 02/26/12 09:56 AM
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There is a direct station pick up feature code that you could use for this without making any programming changes. #5#5 and the ext number of the ringing phone will answer the ringing call.

#205505 02/26/12 10:02 AM
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Thanks I will show her that,,Thanks for the help.


Moderated by  Carlos#1, phonemeister 

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