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Joined: Feb 2012
Posts: 16
Member
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Member
Joined: Feb 2012
Posts: 16 |
We have a Strata CIX with network Emanager and our auto attendant answers within one ring or less. I want to delay that to about 4 rings but have not seen timer for that. Would that have to be done in trunk assignments through a pdn and back to the auto attendant? Any help would be appreciated,Thanks
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
I would suggest having your Toshiba tech come out and do this for you because it's not as simple as changing a timer. And if you're not careful you can cause the auto attendant to not answer.
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Joined: Feb 2012
Posts: 16
Member
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Member
Joined: Feb 2012
Posts: 16 |
Thanks for your help, I got it done. Created PHdn on the phones that were imortant, had co lines call phantom and after 4 rings had phantom revert back to auto attendant, works great...
Again, thanks for help
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