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Joined: May 2012
Posts: 5
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Joined: May 2012
Posts: 5 |
All calls into our PBX briefly ring on a users phone, and then go to the main line like they are supposed to. This results in the users phone ringing randomly at various times during the day with single rings, driving him and his assistant absolutely mad.
Any insight you might have would be greatly appreciated.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
A little more info would help , Which system ??
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Joined: May 2012
Posts: 5
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Member
Joined: May 2012
Posts: 5 |
Sorry, its a Toshiba CIX 100
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
You probably have line keys that are set to ring immediately even though the calls are DIT'd to auto attendant.
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Joined: May 2012
Posts: 5
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Joined: May 2012
Posts: 5 |
AHHH Thank You! Thats exactly what it was, they were set to Immediate. Never noticed the difference between this phone and others on the keys. Thanks again, now his assistant will leave me alone 
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