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Joined: Jul 2003
Posts: 1,235
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Member
Joined: Jul 2003
Posts: 1,235 |
i have a customer with a sts configured 12x24 and the all call pages only work on ext 104 and 118. other sets work fine with icm calls, arent in dnd, set to handsfree icm and are enabled to have paging in programing. the display doesnt register that they are receiving a page either. i tried codes 700, 701 and 709 with no results except the two stations menioned earlier. thanks for any help. dave
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Did you verify that Internal Page Zone 1 is enabled for those stations in "Station Programming?" You may also want to verify that the "Page Speaker Volume" is at a proper level in station programming.
"Paging Access" is only for allowing/denying the ability to make pages.
Good luck!
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Joined: Dec 2001
Posts: 352
Member
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Member
Joined: Dec 2001
Posts: 352 |
In station programming, did you check the page zone programming? This is an option that can be set for each individual phone. If it is set to zero, it will never get a page.
I am pretty sure you can get up to 8 different paging zones. 700 is an 'all' call across all zones. 701 for group one, etc.
Also, if the stations are set for headset mode, paging will not work on that phone.
[This message has been edited by A6 (edited October 22, 2003).]
Tip and ring, the work of the devil!
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Joined: Jul 2003
Posts: 1,235
Member
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Member
Joined: Jul 2003
Posts: 1,235 |
the head set mode i havnt checked. i didnt mention it but some are in zone 1 and otheres dont say anything, ont even 0. but the ones in zone 1 arent nessecarly the ones working. when i tried to change it i got a tone when i hit the digit, but when i hit hold nothing happened. wierd. im afraid i may have to default the system. i think volume is ok becuase they get icm call ok. thanks for all the feedback. i will run over everything agian. dave
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Joined: Nov 2003
Posts: 15
Member
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Member
Joined: Nov 2003
Posts: 15 |
The STS has alot of glitches. Sometimes when you add an LCOB or install a system that has 1 or more LCOB's there are strange thigs that happen that are unexplained. IF you do a system backup with your laptop and reinitialize the KSU, everything should be OK.
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