Vodiavi Dispatch w/ StarPlus DHS

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Vodiavi Dispatch w/ StarPlus DHS #208059 09/29/04 03:50 AM
Joined: Sep 2004 Posts: 1 Blacksburg, VA virpack Member
virpack Member Joined: Sep 2004 Posts: 1 Blacksburg, VA	We have a 4 port Digital Dispatch that up until yesterday was operating fine. Then after a power failure (the entire phone system is on an UPS) the Dispatch unit failed to startup and does not even give diagnostic LED readout when you try and power it on. The power brick is putting out correct power (19.1V AC) so that isn't the problem. Anyone have any clues. Vodavi's techsupport hasn'tbeen pickingup their phones (and there is no voicemail for the Techsupport lines).

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Re: Vodiavi Dispatch w/ StarPlus DHS #208060 09/29/04 04:11 AM
Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576) dtmf RIP Admin
dtmf RIP Admin Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576)	The only thing i can suggest is to reseat the BIOS chip and hope it comes up. Russ runs a local service and private tech center. [/url]

Re: Vodiavi Dispatch w/ StarPlus DHS #208061 09/29/04 11:59 AM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	If you need a replacement I have a 4 port digital TalkPath I would let go for cheap. ------------------ Bound to cover, just a little more ground.

Re: Vodiavi Dispatch w/ StarPlus DHS #208062 10/02/04 02:49 AM
Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA	Is the unit is one of the older 386 models with the battery tray on the right hand side? If so, try removing the 8 AA batteries and reboot. We've had that problem when the batteries get old. Otherwise, you may have lost a hard drive. Gainesville Telephone Systems Jacksonville Telephone Systems

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