Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#208643 05/15/05 04:41 PM
Joined: May 2005
Posts: 3
brewman Offline OP
Member
OP Offline
Member
Joined: May 2005
Posts: 3
I have a vodavi STS phone system with the In-Skin voicemail. I have programmed the phones with a night button, programmed the CO line ringing assignment for night to VM hunt group, and set the Voicemail to DayMode. However when I put the system in Nights the calls immediately ring to VM but the day message still plays. I changed the VM to Automatic mode but the night message only plays when it is scheduled but not when the night button is pressed. I need to get the night message to play when the night button is pressed because the company has changing hours every week. I would appriciate any suggestions.

thanks


------------------

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2005
Posts: 15,351
Likes: 12
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,351
Likes: 12
I think we are dealing with a misconception here about night service with regard to the phone system and the voice mail. Pressing the night button only alters the ringing assignments with regard to where the calls go. The night button doesn't change the mode of the voice mail unless it's an external digital unit, like the Dispatch or Talkpath.

What is happening here is that your voice mail card (I assume that you are using the "in-skin") can follow a day, night, special or automatic mode, but it cannot be externally controlled by the phone system.

Sorry for the delayed response. I hope that this information is still of use to you.

------------------
Ed
---------
How come there's always enough time to go back and fix it a second time?


Ed Vaughn, MBSWWYPBX
Joined: Jan 2005
Posts: 340
Member
*****
Offline
Member
*****
Joined: Jan 2005
Posts: 340
how many lines do you have? if you have 4 or less lines then you can set four ports of voice mail to play the day greeting and the other four to play the night greeting, let me know how many lines you have and i can tell you how to set it up


Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,884
Posts637,026
Members49,675
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
-=SoCal_Ender=-, Bill Cooper, Bill Shufflebarger, Capt. Canwrench, windsor exports
Newest Members
tech3500, APInc, m1cashman, jonnycom, XJR9000
49,674 Registered Users
Top Posters(30 Days)
Toner 9
jsaad 8
teleco 6
Shahza 4
dexman 4
Who's Online Now
0 members (), 83 guests, and 26 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5