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#20903 12/11/08 03:17 PM
Joined: Nov 2007
Posts: 20
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Posts: 20
I have been asked to either upgrade Toshiba DK424 version v.3/PRI, with 1 expension and 2 remote cabinet, AVT/OS WRAP Voice Mail system, 100 Digital DK phones.

Should I upgrade to CIX 670/Toshiba Voice Mail/ACD must have or Should I replace the phone system with Lucent or Nortel?

I have been asked to provide my thought on DK424 and CIX or any other phone system. SO I guess like CNET review TOSHIBA DK424 VS TOSHIBA CIX 670 VS LUCENT OR NORTEL...

where can i get reviews ????

Thank for all the help in advnace...

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#20904 12/12/08 12:47 AM
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If you upgrade, you would be able to use your existing digital cards, and keep all your digital phones, so the cost savings alone would be my first reason to keep the Toshiba equipment.


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
#20905 12/12/08 02:25 AM
Joined: Dec 2006
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Upgrade the beast. You've already got the cards and phones. CIX ACD is excellent as well.


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
#20906 12/12/08 02:35 AM
Joined: Feb 2007
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Upgrade to the CIX. Huge cost savings by using existing equipment/phones. The customer is already familiar with how the Toshiba phones work, the CIX is not that far off from the DK as far as the user is concerned.


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