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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Have you uploaded the STSe patch that is on Vodavi's FTP site? I'm not sure if that one of the things it corrects, but it might be worth a shot.
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Joined: May 2005
Posts: 46
Member
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Member
Joined: May 2005
Posts: 46 |
OK that is a recognized software bug from Vodavi on the STSe not on the VM systems as it is a problem with any of the three types: HDD Inskin, Flash Inskin and Digital Dispatch (and I will assume Pathfinder as well but I am not certain.)
The work around is to actually put something in the Call Forward Destination, instead of ####, and then put the timer out to 99 seconds and it will follow that. Just put a safe place for the call to go if someone actually stays on the line that long like back to 450 or to the attendant.
~Chris :bang:
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