|
Joined: Mar 2007
Posts: 23
Member
|
OP
Member
Joined: Mar 2007
Posts: 23 |
We have two phone systems connected via PRI line. System one has 1### extensions and system two has 2### exentsions. If you are on a phone on system two and you hit "9" for an outside line you call out from system one.
For some reason you cannot call a 393-#### number from system two, but you can from system one. This is a local number.
Any ideas on what could be blocking this?
Thanks in advance for any help, it is greatly appreciated!
Matt
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
What happens when you dial this 393 number? Do you get a busy signal or a recorded message? I am thinking that 393 has not been included in the 2XXX system's LCR table for non-leading 1 calls.
Ed Vaughn, MBSWWYPBX
|
|
|
|
Joined: Mar 2007
Posts: 23
Member
|
OP
Member
Joined: Mar 2007
Posts: 23 |
Yes, I believe it gives a busy signal. How do I go about adding to the LCR table?
|
|
|
|
Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
This is a tall order if you are not familiar with programming this system. I can possibly assist you via remote programming for a fee if you are not comfortable with programming it yourself. Do you have a manual for the system?
I will also need to know which Vodavi systems that you have. If you can get the part number from the label near where the power cord enters, I can get a better idea of what we are facing.
Ed Vaughn, MBSWWYPBX
|
|
|
|
Joined: Mar 2007
Posts: 23
Member
|
OP
Member
Joined: Mar 2007
Posts: 23 |
It is an XTS system, I do have a programming manual. I'll look thru it and see if I can get it working.
Thanks, if I can't get it figured out I may contact you about remote programming.
~Matt
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Toner, hitechcomm),
142
guests, and
241
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|