web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#211668 06/07/07 10:51 AM
Joined: Apr 2004
Posts: 121
dosjock Offline OP
Member
OP Offline
Member
Joined: Apr 2004
Posts: 121
Customer has mach 1 with eksu.setup 12 lines 32 stations of which 8 are slt ports driving a 4 port minivoice. Eng Ver Infinite basic 3.10.3 .
Customer calls and says one of the stations is all messed up. buttons are not right, no name in the display. I go out to look, station in question is supposed to be 127 (no flexing involved on this station) Display reads 117. now here is the strange part, port 117 is not cross connected to anything nor is it flexed, and the system has changed all the flex buttons on the other stations from 127 to 117.

Any thoughts?? The system is working fine other than this strange issue.

Thanks,
Steve


Age is an issue of mind over matter. If you don't mind it dosent matter. - Mark Twain
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#211669 06/07/07 12:45 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
Dial 636xxx to change it back to the original station.

#211670 06/08/07 01:59 AM
Joined: Oct 2004
Posts: 1,491
Member
*****
Offline
Member
*****
Joined: Oct 2004
Posts: 1,491
I seen this with a Triad S system. What we ended up doing was flushing the database and reprogramming it. There was more than one phone that did this though. Not sure if there was a power glitch and something garbled the database or what but i was in the same boat as you, I had never seen it before.


Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
1 members (Curlycord), 90 guests, and 236 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5