|
|
|
|
Joined: May 2007
Posts: 82
Member
|
OP
Member
Joined: May 2007
Posts: 82 |
Have a customer with a small problem. When he has Fax Detect enabled on a particular c.o., it will not log the caller id info but will show the called id on the individual phones but will not write the info to the log. The line with no Fax detect enabled works fine and logs each call. Need a little help with this one. What paramater am I missing?
Al :shrug:
"Let Everything Be Done Decently and In Order" 1 Corinthians 14:40
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
|
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Hmmm...not really sure. Have you verified that the Ring Delay Timer is set for about 5 seconds? Long enough to get the CID between rings 1 and 2.
|
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
Never used fax detection in the sts, so cant help you.
I would call Vodavi Tech support and get a firm
answer, as you are sort of over extending the
use of this feature.
Please let us know the out come of this situation
and good luck.
-TJ-
|
|
|
|
Forums84
Topics94,287
Posts638,784
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (MooreTel, BobRobert),
125
guests, and
177
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
