web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#211812 08/02/07 03:57 AM
Joined: Sep 2006
Posts: 204
Tom N Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 204
We use an Avaya Definity using a TN793b Circuit pack to supply our analog lines to our Vodavi STSe's Have never had a problem doing this up untill we got a few New Vodavi system in with the Rev 1.3 LCOB.. Now useing the same set up we have always used if we call the ext from an outside line lines 5 thru 8 will not ring on the station. If we call thenm from inside our network using our 4 digit dial plan it will ring fine. We went around and looked and the systems that are working fine have rev 1.5 LCOB cards in them. We have flashed the software to version 1.02 on ksu. no help.. the only way we have been able to get lines 8 thru 10 to actually ring is if we use a TN746b circuit pack in our definity swithc. Only problem with this is the TN746b does not support Caller ID only the TN793b does.. Anyone have any Idea's?? Any help would be great. Pretty much at a loss here. We have tried evertyhing we can think of

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#211813 08/02/07 11:54 AM
Joined: Aug 2003
Posts: 5,154
Likes: 2
Moderator-Vertical, Vodavi
*****
Offline
Moderator-Vertical, Vodavi
*****
Joined: Aug 2003
Posts: 5,154
Likes: 2
I'm assuming that the Definity is using a different ring cadence for internal and external calls, and the Vodavi doesn't like the external cadence, correct?

Have you tried adjusting the "CO Ring Detect Timer" in F01, B11?

#211814 08/02/07 11:31 PM
Joined: Sep 2005
Posts: 971
Member
Offline
Member
Joined: Sep 2005
Posts: 971
Tom

You may have to go with the the 1.5 Lcob's.
I dont know why they upgraded from rev 1.3 to rev. 1.5, but you said 1.5 rev is working ok for you. May want to call Tech support and they could tell you the difference in revisions.


-TJ-
#211815 08/03/07 02:44 AM
Joined: Sep 2006
Posts: 204
Tom N Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 204
Ring Detect timer fixed it Nfcphoneman Thanks so muchII I was about to loose my mind.. STS E I called Tech Support a couple of times not much help..

#211816 08/03/07 02:46 AM
Joined: Sep 2005
Posts: 971
Member
Offline
Member
Joined: Sep 2005
Posts: 971
Thats why we have Larry smile


-TJ-
#211817 08/03/07 03:36 AM
Joined: Sep 2006
Posts: 204
Tom N Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 204
Actually the upgrade was from Rev 1.5 to rev 1.3

#211818 08/03/07 09:35 AM
Joined: Oct 2005
Posts: 1,078
Member
Offline
Member
Joined: Oct 2005
Posts: 1,078
Quote
Originally posted by Tom N:
Actually the upgrade was from Rev 1.5 to rev 1.3
would that not be considered a downgrade?

#211819 08/03/07 11:14 AM
Joined: Sep 2005
Posts: 971
Member
Offline
Member
Joined: Sep 2005
Posts: 971
Actually the card which provides co trunk positions in the ksu is called a (LCOB-C).

This change in card type came out in MARCH 2006.
Cant help on right or wrong Revision numbers or there order of sequence.


-TJ-

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,709 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 12
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
1 members (Toner), 128 guests, and 243 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5