I inherited a customer with a Vodavi STS with flash voicemail. They currently use it for just voicemail with live answering. They would like to migrate to night mode auto attendant with a directory. Could someone direct me to the particulars on programimg the switch and the voicemail to accomplish this.
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
It should be noted that there isn't full integration between the flash mail and the STS. When the attendant pushes her DND button the KSU will go into night mode but the VM will not. It will continue to play the active greeting based on either what mode the VM is in or on the programmed schedule.
Could you expand on that. Is there a procedure for putting the voicemail manually into night mode. How should I set this system up. The A/A is to be used for night mode (when they leave the office) only, but they don't have regular schedules so Day/Night schuleas is not an option.