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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Received an email where their display phone shows in Chinese (just one of their phones) how do you change it to English?
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
Have they tried unplugging the phone and plugging it back in?
If so I would say that you need to replace the phone.
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Not sure if they have or haven't oobie...I've never heard of one phone just showing Chinese in the display..In fact I'm not sure where they got the phone. Maybe they'll register and reply.
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
I am betting that there is a problem with the display. I have had to send them in for repair for the exact same problem, although i wouldn't say it was chinese but it displays all kinds of wierd characters.
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Joined: Jul 2007
Posts: 388
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Joined: Jul 2007
Posts: 388 |
I've had a couple of phones that the display was goofy, and sure looked like chinese but was just the display being bad. Just sent em off and put in new ones.
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Joined: Sep 2007
Posts: 17
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Joined: Sep 2007
Posts: 17 |
The display is in Korean.
Nothing you can do about it. If you call Vertical Tech support you should be able to get it replaced as an OOBF.
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