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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
Has anyone gotten one of these to work ? I have 2 networks in my office. One is on TWC ( Roadrunner ) and the other is Alltel ( Windstream DSL ). I tried putting the Xcelerator on the DSL since I have a useable static IP address. I have one phone on it. On the other network ( Roadrunner ) I have 1 IP 2007 Phone on it . I am trying to have the two phones communicate. I was on the phone with Vertical for over 4 hours yesterday and it still won't work. They thought the problem originally that the DSL modem was trying to assign the xcelerator an ip address, so they had me program the modem as "passthrough". It still wouldn't work, however I could get out to the internet. My routing address ends in .141 and my useable is .142 . For some reason, you can get into the Xcelerator remotely from either address. Vertical says this isn't right and they think the carrier is passing the .141 on to the Xcelerator and that it is conflicting with the .142. I am calling the carrier today to troubleshoot further, but in the meantime , any ideas ?
"I thought I was wrong once, but I was mistaken"
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Jan 2006
Posts: 30
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Did you get anywhere on this?
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Joined: Dec 2005
Posts: 651 Likes: 1
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I gave up on it and will wait for the SBX to come out. However I did speak to one of my competitors that had the same exact problem and they finally found that upgrading the phones solved the problem. I had the original XIP system and phones and only upgraded the XIP unit. Gee, I should have upgraded the phones as well I suppose.
"I thought I was wrong once, but I was mistaken"
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Joined: Jul 2007
Posts: 388
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I don't know what we have upgraded or not but if anyone is interested we have two XIP systems with I believe six or eight phones I'm not sure how many they have in the other office. But we decided we will never sell them in this area if anyone is looking for a couple or phones.
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Joined: Dec 2005
Posts: 651 Likes: 1
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Yea MN, I hear ya'.I have one as well with two phones if anyones interested. I have no intentions of selling this particular product.
"I thought I was wrong once, but I was mistaken"
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Joined: Sep 2005
Posts: 971
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Posts: 971 |
Any takers ?
1-Ksu w/2 telephones (cheap)
-TJ-
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Joined: Mar 2008
Posts: 457
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"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Mar 2008
Posts: 457
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"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Dec 2005
Posts: 818
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PM for prices, prices are not listed on open forums.
Steve
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Joined: May 2002
Posts: 17,742 Likes: 34
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Joined: May 2002
Posts: 17,742 Likes: 34 |
Please use the PM or email features to get pricing.
Retired phone dude
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