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Joined: May 2008
Posts: 43
Member
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Member
Joined: May 2008
Posts: 43 |
I have a station programmed for call coverage for another station. When the call comes in and the call coverage station answers and then transfers the call to the original station when it is answered the call coverage button does not light. The coverage button lights when the station picks up the phone and when ringing. Only after a call is transfered does it not light.
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Joined: Jan 2005
Posts: 15,402 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,402 Likes: 18 |
Do you know what version of software the system is using right now? Have someone dial 605 from any display phone and let us know what is displayed. That will help us get you an accurate answer.
Ed Vaughn, MBSWWYPBX
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Joined: May 2008
Posts: 43
Member
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Member
Joined: May 2008
Posts: 43 |
We updated to 3.00 /2fe3 just 3 weeks ago.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Dss/coverage should work on the same key with that software version.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: May 2008
Posts: 43
Member
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Member
Joined: May 2008
Posts: 43 |
The station with the coverage button is flexed the covered station is fixed.
"Dss/coverage should work on the same key with that software version."
Dss works except after transfer.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Sounds like another FP3 bug to me but maybe the system knows that the covering caller knows the person being coverered answered the phone from the covering phone so no light.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: May 2008
Posts: 43
Member
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Member
Joined: May 2008
Posts: 43 |
How would covering phone know when the call ends?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
They wouldn't! I think its a bug.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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