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#214297 11/03/08 01:26 PM
Joined: Nov 2008
Posts: 1
OP Offline
Joined: Nov 2008
Posts: 1
I recently moved my offices to a new building. I plugged in everything in the exact same way as it was at my old location.

Of the 9 extensions, 4 are working improperly. On the LCD at the phone, it lists the correct extension. But when I lift up the receiver, it indicates, with a red light, the wrong extension. I also cannot acces the VM system through these 4 extensions.

Extensions 100-103 and extension 108 work flawlessly. Extensions 104-107 are all malfunctioning the same way.

Phones: Vodavi 24 Button Exetutive Key Telephone IN9015-71

The Brain and VM module don't have model numbers on them, They're just labeled "Vodavi"

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#214298 11/04/08 01:05 PM
Joined: Jan 2008
Posts: 3,821
Retired Moderator
Retired Moderator
Joined: Jan 2008
Posts: 3,821
Your buttons lost programming. You should be able to reprogram them yourself with very little trouble. Flexible button programming is in the user guide. If you don't have one you can download one from my website. You will need the Triad user guide. The Triad phone doesn't look the same but it works pretty much the same so the guide will still work.

"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

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