|
|
|
|
Joined: Mar 2008
Posts: 35
Member
|
|
Member
Joined: Mar 2008
Posts: 35 |
When you are on a call, there is a timer in the display that tells you how long you have been on the phones. As soon as the caller hangs up, the call timer disappears. Is there a way to keep the timer on the display longer? Or is there a log that can be easily accessed from the phone?
I suspect that the information is in the SMDR records. Has anyone printed them or hooked up a call accounting program to access them?
The information is for one of our customers, a law office, new SBX install.
Thanks.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2008
Posts: 195 Likes: 3
Member
|
|
Member
Joined: Jan 2008
Posts: 195 Likes: 3 |
I have never been able to find anything to change that timer setting. I need to do some work on some offline stuff today, and will take another look for something that may effect that.
Discovery CA is the only software that I have used for call accounting on the SBX and works as well as any other system I have put it on.
|
|
|
|
Forums84
Topics94,518
Posts639,984
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Carl Navarro),
141
guests, and
47
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
