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Joined: Mar 2008
Posts: 35
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Member
Joined: Mar 2008
Posts: 35 |
When you are on a call, there is a timer in the display that tells you how long you have been on the phones. As soon as the caller hangs up, the call timer disappears. Is there a way to keep the timer on the display longer? Or is there a log that can be easily accessed from the phone?
I suspect that the information is in the SMDR records. Has anyone printed them or hooked up a call accounting program to access them?
The information is for one of our customers, a law office, new SBX install.
Thanks.
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Joined: Jan 2008
Posts: 195 Likes: 3
Member
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Member
Joined: Jan 2008
Posts: 195 Likes: 3 |
I have never been able to find anything to change that timer setting. I need to do some work on some offline stuff today, and will take another look for something that may effect that.
Discovery CA is the only software that I have used for call accounting on the SBX and works as well as any other system I have put it on.
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