Previous Thread
Next Thread
Print Thread
Rate Thread
#214346 11/19/08 09:47 AM
Joined: Jul 2007
Posts: 388
OP Offline
Joined: Jul 2007
Posts: 388
I have a site that has an XTSC with a pri card and bringing in 11 voice channles. They are using 7 DID's in the system. Basically one for every person and the fax. They are having some issues with the fax when sending or recieving a long fax say more than three pages. Is there anything I can change as far as the system to take care of this or I could have the t1 provider change or is the best bet to bring another line in. The goal they wanted was to consolidate which is why the fax is coming over a t1. Best choice in everyone's opinion?

Global Test Supply 728x90
#214347 11/19/08 09:55 AM
Joined: Jan 2005
Posts: 15,290
Likes: 3
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,290
Likes: 3
Slips will cause this, but I doubt that this is your problem. You can "tune down" the fax print quality and it will probably work OK. My guess is that the service provider is delivering the PRI via VOIP from a soft switch. These do not handle analog data transmissions well at all.

#214348 11/19/08 10:16 AM
Joined: Jul 2007
Posts: 388
OP Offline
Joined: Jul 2007
Posts: 388
I have a couple of changes to make on the system today so I figured I would put a call into their provider and see what they have going on on their side.

I have a larger office bldg in town that has multiple DID's running to a common fax for multiple business' and have never had a problem with any of them.

The difference is the two locations are two different providers so could very well be the case that this provider is using a soft switch. Thanks Ed I'll make sure to ask.

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
Saying good by to all the rest of my toshiba
by SSPhone - 05/07/21 04:28 PM
IP Office 500 V2 crash
by Mercenary Roadie - 05/07/21 08:24 AM
Random characters on screen
by dougster - 05/06/21 06:49 PM
How to subscribe to get full access.
by Ruben - 05/05/21 09:29 PM
OS UNI Card Version Question
by RM SYSTEMS - 05/04/21 04:53 PM
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
KWH, PulseDial
Newest Members
Andrea Sau, eos90066, Sonic, ERA, Mackino
49,454 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Global Test Supply
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 48
pvj 18
Ruben 15
bditech 11 300x250
300x250 Your Business Phone Service in the Cloud
landing page builder
Linked Banner to your Product or Website
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
33 members (mbhydro, nfcphoneman, sundance, nortelvoip, newtecky, BobRobert, dexman, pvj, Yoda, Mercenary Roadie, CyberLaw, jeffmoss26, nameless, JBean3329, Touch Tone Tommy, Curlycord, Bushmills, Carl Navarro, Professor Shadow, SSPhone, KRRath, Ruben, justbill, gelehu, dougster, Biztel Cuban Okie Tech, hitechcomm, mongo5150,, Skunky, MooreTel, metelcom, RonP), 460 guests, and 83 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud