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#214559 01/13/09 08:14 AM
Joined: Dec 2008
Posts: 17
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Joined: Dec 2008
Posts: 17
Hi dear,
My client had a STS-e with HDD in skin VM.
When calls comming, it hits VM and VM sends to Hunt 451. I made Hunt group 451 (member 101,102,103,104, pilot ring all, queue enable)
Calls comes, it goes to Hunt group 451, but while hung group is rining by one phone call, other calls go to voice mail box 451.
How do I ring the multiple calls to hunt group?
I want to ring all hunt group member not circular ring.

Right now I am using call covrage so it can handle multiple calls.

Does someone have any idea? or it's not possible handle multiple calls by hunt group(pilot ring all)????

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#214560 01/14/09 08:54 AM
Joined: Dec 2008
Posts: 17
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I solved it with Vertical tech..
From VM
go to System configuration
add item SkipBlindStatus 1...

#214561 01/14/09 09:51 AM
Joined: May 2002
Posts: 17,747
Likes: 38
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Joined: May 2002
Posts: 17,747
Likes: 38
Thanks for letting us know what your fix was.


Retired phone dude

Moderated by  EV607797, MnDave, nfcphoneman 

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