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Joined: Dec 2008
Posts: 17
Member
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OP
Member
Joined: Dec 2008
Posts: 17 |
Hi dear,
My client had a STS-e with HDD in skin VM.
When calls comming, it hits VM and VM sends to Hunt 451. I made Hunt group 451 (member 101,102,103,104, pilot ring all, queue enable)
Calls comes, it goes to Hunt group 451, but while hung group is rining by one phone call, other calls go to voice mail box 451.
How do I ring the multiple calls to hunt group?
I want to ring all hunt group member not circular ring.
Right now I am using call covrage so it can handle multiple calls.
Does someone have any idea? or it's not possible handle multiple calls by hunt group(pilot ring all)????
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Joined: Dec 2008
Posts: 17
Member
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OP
Member
Joined: Dec 2008
Posts: 17 |
I solved it with Vertical tech..
From VM
go to System configuration
add item SkipBlindStatus 1...
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Joined: May 2002
Posts: 17,722 Likes: 18
Member
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Member
Joined: May 2002
Posts: 17,722 Likes: 18 |
Thanks for letting us know what your fix was.
Retired phone dude
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