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Joined: Oct 2006
Posts: 3
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Joined: Oct 2006
Posts: 3 |
Have customer who had their service tech disappear on them. I know there is a back door password reset. need to find this soon.
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Matthew:
Sorry to hear that. Unfortunately, there is not a back door password for most Vodavi products. Since you have not made mention of what particular Vodavi product you need to access, it's a bit difficult to assist.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2004
Posts: 345
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Joined: Jul 2004
Posts: 345 |
Ed
There's always a back door password, it's just a matter of knowing how to access it.
Scott
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I have never tried it but you might be able to change it using admin software.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jan 2008
Posts: 195 Likes: 3
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Joined: Jan 2008
Posts: 195 Likes: 3 |
I wish the admin worked, but it knows.....it knows.....
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Joined: Mar 2006
Posts: 137
Member
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Member
Joined: Mar 2006
Posts: 137 |
In all the years I have delt with Vodavi there has never been a back door password. I have had many systems that had to take over and not had the password. The first few where hard to deal with as you had to reset the system. After a few of those I found an alturnative way of getting the password, sorry trade secret. 
"It works on our end so it must be fine."
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