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Joined: Mar 2009
Posts: 20
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Joined: Mar 2009
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Have a Vodavi STS the first co btn has busy tone can receive calls on this line. Not expierenced on this system. Any suggestion would be appreciated. omatchen 
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Joined: Oct 2004
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What CO group is that line in? and do the extensions have access to that group?
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Also, check to make sure that it is set up for both-way service. Sometimes people program the first line to be inbound-only so that the main number is never tied up on an outgoing call.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2004
Posts: 345
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What happens is the Attendant picked the phone up and dialed 602 it gave her a confirmation tone and she thought oops I forgot to press the line key......So she pressed line 1 got another confirmation tone. Hung up the phone and tried her call again now line was is taken out of service for making outgoing calls. To reset it from the attendant phone dial 602 and press the flashing line key.
Scott
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
I thought that too, Scott, but there was no mention of the line key being lit or flashing. That is a classic "cleaning people" problem for sure.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2004
Posts: 345
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Ed
The button only flashes when the 602 code is dialed otherwise it is off and looks normal.
Scott
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Joined: Mar 2009
Posts: 20
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Scott:
Thank you that corrected my problem with co 1 busy tone on out going calls .Dialing 602 pressing flashing btn cleared the problem.
Oran
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