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Joined: Jun 2002
Posts: 435
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Member
Joined: Jun 2002
Posts: 435 |
I've tried everything I can think of to make this happen, but Voadavi's documentation is horrible!
I need to get a digital TalkPath to answer with menu 100, after 15 seconds or so. Right now the lines appear on every station except the VM, lines only rings at the attendant (100). Lines are set to CO preset forward to 440 after 15 seconds.
I call, and after 15 seconds the VM answers...but with "enter the mailbox of the person you are trying to reach." Time control is set to menu 100 all the time. All 4 ports are set to run menu 100. Menu 100 is set to time control 100.
If I set the VMID in co forwarding to 100 (for menu 100), I just get dumped into mailbox 100.
What am I missing?
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
You should not be using a time control in the Talkpath at all. You need to change the "line settings" entry for all ports in the Talkpath to "menu" and then select menu 100.
Ed Vaughn, MBSWWYPBX
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Joined: Jun 2002
Posts: 435
Member
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Member
Joined: Jun 2002
Posts: 435 |
Ok, removed the time control itself, and every reference to it.
No luck, still get "enter the mailbox."
If I forward the CO directly to a VM port, it does answer with menu 100....but if forwarded to hunt group 440, "enter the mailbox." This works, but defeats the point of the hunt group.
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Put your voicemail ports into a regular hunt group, such as 450. Then CO Preset Forward to 450.
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Joined: Dec 2005
Posts: 651 Likes: 1
Member
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Member
Joined: Dec 2005
Posts: 651 Likes: 1 |
"I thought I was wrong once, but I was mistaken"
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Or you can disable co inband digits in flash 67 programming. But if you are using did numbers then it is best to pfwd to 450 and leave flash 67 alone.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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