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#216912 11/20/09 07:46 AM
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My customer has a 48 port pathfinder, and all of the group lists got deleted by itself. Also, he says it may take 2 days to deliver a message. He said it has did this before. Any Ideas would be appreciated.


Gerald Ducote
NWA Telcom
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late message delivery is a typical voice mail problem, it doesn't matter who makes it. It happens with my cell phone a lot. Drives me crazy. By group lists, I assume you mean broadcast lists? I suspect anyting like that is due to some kind of file corruption. I suggest you delete dupicate messages and all log files. You do this through the pathfinder maintenance program. Then defrag the harddrive.


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I also called tech support, and he said the system lists files are in the pathfinder/calllist folder.
There was not a folder there, he suspected someone accidentally deleted it.

Thanks for your advice, Derrick


Gerald Ducote
NWA Telcom
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Late delivery is usually corrected by defragmenting the HD.


- Dave S. -

You can never appease your ideologue opponents.

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They are using NT, pathfinder ver. 8.2.0
For some reason, the defrag utility is greyed out like it is not an option. How else could I do this?


Gerald Ducote
NWA Telcom
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Gerald, if you can't run the windows defrag, you may need to obtain a different one. You might check out www.download.com. CNET is usually a safe site.
Any IT guys want to chime in?


- Dave S. -

You can never appease your ideologue opponents.


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