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#217965 04/24/10 11:06 AM
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Derrick Offline OP
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I have an XTSc that will not let me put the name on the display of one phone. I can dial the code, input the digits and when I hit speed to enter, it reorders. I have not done any diagnostics yet other than replug the phone but that didn't help. I may do a system reset or change ports, if I have any spares. It is a strange problem.


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#217966 04/24/10 11:42 AM
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Moderator-Vodavi, Vertical, XBlue
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I haven't seen that one but if a reset or port change doesn't work, try turning station lock off. Then connect a different phone type to force the station port to reset. It might shake something loose.


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#217967 05/05/10 06:15 AM
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Also note if the name has too many letters it will not take I think 8 is the max.

#217968 05/05/10 09:06 AM
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Derrick, Did you find a resolution?


- Dave S. -

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#217969 05/05/10 10:58 AM
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Derrick Offline OP
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They lost the whole display off the phone. The young lady who uses it, plugged the phone into another active jack at the far end of the office. The phone worked and when she carried it and plugged it back into the original jack it started working fine even though it had been unplugged and plugged back in numerous times. It could have been it just needed to be unplugged for more than a few seconds in order to reset the port.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

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