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Joined: Aug 2009
Posts: 26
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Joined: Aug 2009
Posts: 26 |
Ok, customer bought and STSE from previous building owner and we added a DTIB. I found where to ID the board in programming, but I cannot find in my manual the code to tell the station it is a 30 BTN. All the codes are for 24BTN and SL. Can you help. All existing phones on the system are 30BTN.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Unless 'station lock' is turned on, the phones will self-identify. If the phone is compatable it should just come up to display time & date.
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Joined: Sep 2005
Posts: 971
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Member
Joined: Sep 2005
Posts: 971 |
"we added a dtib card ".
Did you program the DTIB card Right?
-TJ-
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Unless you have a "gold" ksu, the 30-button phone will not work.
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Originally posted by abarmin:
All existing phones on the system are 30BTN. Assuming that they all are working, the only thing that I can imagine aside from the other suggestions is that you didn't reboot the system after adding the DTIB. There just isn't any other programming available to activate these phones.
Ed Vaughn, MBSWWYPBX
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Originally posted by EV607797: Originally posted by abarmin:
[b] All existing phones on the system are 30BTN. Sorry, didn't read far enough...
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