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#219093 12/04/10 04:16 AM
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I have read the other posts concerning No Caller ID displayed. I just installed a model 3501 STSe with a SLIB board in Slot 2 and a CIDU board in the upper right hand corner of system. Four incoming lines. Is there anything else that is needed? Flex button programing has not worked or I may be doing it wrong. The Speed+Speed routine did not work either. Caller ID works on a non-system phone. Any help is appreciated.

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#219094 12/04/10 04:22 AM
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If I'm reading you right you want CID to SLT's? If so that takes a SLIBC, which they don't make anymore, but someone may have one.

If you're talking about the digital sets see the FAQ's for ICLID problems.

EDIT: Never mind about the SLT's I see you're talking the on board SLIB2


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#219095 12/04/10 05:20 AM
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Thanks justbill for the response. I've read the FAQ, but don't know what prior to FP2, FP2+ and FP3 are. Sounds like s/w versions.

#219096 12/04/10 05:31 AM
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You'll have to determine which feature package you have.


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#219097 12/04/10 05:33 AM
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Thanks I will check.

#219098 12/09/10 07:36 AM
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Update concerning my CID problem STSe. I found that the CIDU module was not seated properly. I re-seated the module and re-programed the unit. Now the number is diplayed but no name.

#219099 12/09/10 08:02 AM
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I just found out that if another extension is in use,(4 total) both name and number is displayed.

#219100 12/09/10 09:44 AM
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Update. Name & number are displayed only if Line 1 is busy. Other than that, just the number.

#219101 12/09/10 09:48 AM
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I'm pretty sure you need to program a button to display both name and number.


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#219102 12/09/10 10:05 AM
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Yes, check page A-4 in the manual.


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