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#220346 07/25/11 06:40 PM
Joined: Jun 2007
Posts: 26
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When trying to retrieve my VM from an outside number, hitting # at the autoattendent, has me dial the mailbox but all I can do is leave a message. It won't let me logon or give me a password prompt. I've checked my windba settings and I can't see what I might have set wrong. Unless this needs to set in the ksu? I'm thinking only VM controls this? STS (not E) HD based VM. Thanks! --Randy

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I could be wrong and I'm sure that someone will correct me if thats the case, but if I recall right, you hit * during the personal greeting to
be presented with your login/password prompt.


Paul Mac Manus
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# xxx *


xxx= mailbox number


"I thought I was wrong once, but I was mistaken"
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OK. So I enter the mailbox number and a star immediately after? I'll try that tonight when the system is in the night mode and I can call in. Thanks.

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Correct. You're welcome.


"I thought I was wrong once, but I was mistaken"

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