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#221404 04/23/12 05:17 AM
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I have a customer that I have supplied 2801 single line phones for an XTS. They want a higher end single line phone. Can anyone recommend a single line phone that will light the message waiting light on the XTS?

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People (mostly hotels) like the product made by Teledex. Solid phones.

Steve

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They are looking for something different than a hotel phone. It is for office use and they want more features.

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The 2801 has a message waiting lamp. If it is not working something is not programmed correctly.

If your customer wants an SLT with lots of features, I suggest looking at the Aastra line.


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I see....I can second the Aastra line then.

Steve

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The Message wait works on the 2801. They just what a better phone. The Aastra line is 9110,916LP,9120,PT-470 and PT-480e?

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I bought the Aastra 9116LP but the message light didn't light on the XTS. Is there some option I'm missing?

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The only option is to make the station id SLT with msg waiting light. In other words if you had an slt with a light before that works and the Aastra light does not work....then either the phone is bad or not compatible with the XTS.


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Yep, the XTS doesn't offer much in the way of options for MW lights on SLT ports. The set must respond to the industry-standard 90VDC message waiting voltage.

Some phones (and I'm not sure about Aastra ones) have a switch on them to allow the MW lamp to work on the second pair of the line cord, rather than being bridged across tip and ring. Have you checked this?


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I will check for second pair. Has anyone used Aastra on the XTS? Did it light the Msg waiting light?


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