|
|
|
|
Joined: Jul 2007
Posts: 3
Member
|
|
Member
Joined: Jul 2007
Posts: 3 |
Good afternoon.
We are currently attempting to setup and configure an LG GDK 16 for a client, but we are having a problem whereby when attempting to dial an outside line (by pressing '9' on the handset) no dial-tone is heard and after about 9-10 seconds a message on the display of the phone reads "ISDN LINE RELEASED".
BT have been in and confirmed that the ISDN Line is working ok, so we're at a bit of a loss here...
if anyone could give some suggestions as to what to do next, i'd be very grateful.
thanks in advance,
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
|
|
Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
Hi Simon, how many ISDN ports do you have on the system, if you have 2 and only 1 ISDN then you will have to take the other port out of service.
what cable do you have between the ISDN box and the system?
What settings do you have set up for lines and is it point to point or point to multi-point
“I have not failed. I've just found 10,000 ways that won't work.”
|
|
|
|
Forums84
Topics94,520
Posts639,992
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
132
guests, and
51
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
