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Joined: Aug 2006
Posts: 65
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Joined: Aug 2006
Posts: 65 |
I have a 3700 system currently with 2 cabinets. I am trying to add a 3rd and it won't come up. On the 3rd cabinet the 2 SLMO cards are green and when I pull a database it shows the 3rd cabinet and the 2 cards. But I can't get a phone to come up on those ports. Any Ideas? Thanks.
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Joined: Dec 2007
Posts: 6,835 Likes: 26
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,835 Likes: 26 |
I don't know a thing about the 3700, however...
Does the 3700 have different software or hardware versions to allow the 3rd cabinet?
I know of a couple systems that you need a different version of software or CPU (Mother Board, et cetera).
You haven't mentioned what trouble shooting you have tried:
Swapping cards with a known working cards?
Connecting cables fully secure?
Resetting the System?
Dean
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Joined: Nov 2009
Posts: 7
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Joined: Nov 2009
Posts: 7 |
Can connect 3 boxes with Hipath 3700 system.
Let us know your trouble shootings.
Make sure you have enough license to add the extensions.
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Joined: Jan 2008
Posts: 227
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Joined: Jan 2008
Posts: 227 |
Originally posted by CSS_ETS07:
Make sure you have enough license to add the extensions. No licenses needed with SLMO's
Tele-Net Technologies
Certified Panasonic dealer
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Joined: Sep 2005
Posts: 15
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Joined: Sep 2005
Posts: 15 |
If you have a manual read up about the timeslots, cabinets 2 and 3 share timeslots. The 72 timeslots which were allocated to 2 slots in cabinet 2 are now shared with another 2 slots in cabinet 3, if the number of ports on your cards add up to over 72 you won't be given a timeslot and so no dial tone. I could be wrong but, as I say its in the manual.
busy doing something close to nothing but different from the day before
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