Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#224715 12/29/09 04:11 PM
Joined: Dec 2009
Posts: 2
LAC Offline OP
Member
OP Offline
Member
Joined: Dec 2009
Posts: 2
Here's the scenario. I have an ATT 944 system with 6 phones and 4 lines. After a storm, 2 of the phones on opposite ends of the building would not work right. (they happen to both be a phone hooked up with a fax as well) The other 4 phones are fine. The bad phones are both acting the same in that when you pick up one line....you hear ALL the lines. Help!

Atcom VoIP Demo
VoIP Demo
#224716 12/29/09 04:28 PM
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
Time for 2 replacement phones! To prove this for sure, temporarily swap positions with a working location. If the problem 'moves' with the phone, then it's the phone. If the problem 'stays' at the location, you have other problems.

Then there is the problem that the 944 is loonnnggg out of production. frown Do a search in the forum for 944, somebody outlined what AT&T 4-line phone work together. They don't all work together and the 944 is the real problem, if I recall correctly. frown

Check this thread in this same forum. At&T 944 Phone


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#224717 12/29/09 04:34 PM
Joined: Jun 2005
Posts: 2,256
Member
Offline
Member
Joined: Jun 2005
Posts: 2,256
Are these At&t 4 line phones?

Try swapping the bad ones with some that work. If the bad phone will not work no matter where you plug it in, then most likely the phone needs to be replaced.

If the bad phone works when plugged into another jack somewhere else in the office, call in an expert to check the jacks and the wiring.


Richard
AVAYA-NORTEL-SAMSUNG-PANASONIC-MITEL
www.acceleratedtelecom.com
#224718 12/29/09 05:03 PM
Joined: Dec 2005
Posts: 9,121
Likes: 3
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,121
Likes: 3
If you find that the 2 suspect units are bad, you have a few options:

1) Check eBay or other online sites to see if there are any 944's listed.
2) Replace the 944's with 1040's (current model with the same feature set). All units need to be replaced per at&t\'s website.
3) Check out a true small business telephone system like the Avaya Partner ACS R8.


I Love FEATURE 00
#224719 12/29/09 05:21 PM
Joined: Dec 2009
Posts: 2
LAC Offline OP
Member
OP Offline
Member
Joined: Dec 2009
Posts: 2
Thanks everyone! I did change the phones to another location and they still do not work.
I was afraid they were toast but I was hoping you all had some miracle fix. Thanks anyway.

#224720 12/30/09 11:36 AM
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
LAC, you could try 'laying on the hands'. As you pick them up to toss them in the dumpster. smile


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.

Moderated by  metelcom 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,879
Posts637,001
Members49,673
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
farhanrashid, gishymoto, John326, kisa, russ75707, tcullen
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 10
teleco 6
jsaad 5
dexman 5
tim10 4
Shahza 4
Who's Online Now
0 members (), 62 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5