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Joined: Jun 2006
Posts: 61
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Joined: Jun 2006
Posts: 61 |
Hello I have a customer with a Hitachi HCX5000
They are switching carriers on the PRI. The circuit test good with a t-bert but when they plug in to the HCX5000 the carrier does not see the signaling. Does the HCX used any other cable than a straight thru patch cord and is there something different tha NI2 on the HCX.
Any help would be great, I tried to find a manual on this pbx, any clues to where one might get a manual.
Thanks
Stew
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Joined: Sep 2008
Posts: 392
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Joined: Sep 2008
Posts: 392 |
You didn't mention who the carriers were but I have found that different carriers can use a reversed pinout. Have you tried reversing the TX and RX pairs?
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Joined: Jun 2006
Posts: 61
Member
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Member
Joined: Jun 2006
Posts: 61 |
I'll try that when I go on site. Thanks for the info. The carrier is 1st Communications.
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