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Joined: Jun 2004
Posts: 20
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Joined: Jun 2004
Posts: 20 |
Its Friday night 7:18 EST and I am in way over my head
I am installing an Electra 192, and can't even seem to program the stupid lines to dial out. I have the manuals, but they aren't making much sense right now, I'm used to the 2400 it was easy compared to this, anyone help me make sense of this?
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Joined: Jun 2004
Posts: 20
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Posts: 20 |
Oh yeah everytime I try to program the key data, thgen I test it out it jst gives me error...
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Joined: Nov 2003
Posts: 1,313
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2400 easy?!
key programming is done in program 4-12.
got to be sure to hit transfer to write!!
what exactly are you trying to put on the buttons?? i can lay it all out 4u
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Joined: Jun 2004
Posts: 20
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2400 is easy to me, but I guess it wasn't when I first started, now its old hat....
What I am trying to do is just put an extension on each phone so that I can make an out side call, and I can recieve calls at an extension, sounds easy enough to me, but just keep getting "ERROR" every time I try to pick an extension.
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Joined: Jun 2004
Posts: 20
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Ok so I will try to give a bit more information here....
It is probably lacking in programming that is causing my issues. I need one trunk group coming in on a coid8 card, and I have 3 ESI station cards, that need to be able to dial out over this trunk.
I thought I had this trunk programmed, but maybe its wrong, and I also thought I had the key data programmed. When I go back "on-line" and try to grab a line, I just get "ERROR" on the display.
I should have never taken this job!!!! Anyone who would like to make a few bucks working on a saturday can email me, and I will email you back an 800 number you can call me on. I will paypal you the $300 I am making on this job, just so I don't have to come back tomorrow and miss the Daytona 500.
PLEASE HELP ME!!!!
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
are you trying to see all 8 lines on each phone? or are you just wanting a couple of "call" or "intercom" buttons on each phone?
program 3-03 is where you set the trunks to the trunk group. set them all to group #1 (dial 9 group)
holler back about the intercom or call buttons thing if that's what you want to do. it gets a little involved.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Do you still need help?
------------------
Bound to cover,
just a little more ground.
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Joined: Jun 2004
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Thanks for trying to help, I recieved the help on saturday and got the system up and running, I will be back I am sure
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