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Joined: Jun 2004
Posts: 77
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Joined: Jun 2004
Posts: 77
Greetings everyone,

Just wanted to check with our experts here if they have seen a situation where a VMS(4) refuses to boot up and load the voicemail application, and what's the prognosis for this.

VMS(4) boots, but is not accessible through either the telephone handsets (yup, all programmed properly) and is also not accessible via Cosession. Cosession connects and gives a blank screen, no displays at all. Drive appears to be running, as there's read/write activities there.

The BCLR light goes from red at boot to permanent blinking green, no matter how long I leave it.

I haven't seen this before, but want to check with our experts here before I declare it DOA.

Thanks.

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Joined: Nov 2003
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never seem it before either. did you try to boot into maint mode & run a scandisk defrag etc?

Joined: Jun 2004
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Yup, tried maint mode, and a same thing, blank screen.

Normally, I can connect with co-session on the VMS and watch it go through the boot process. However, with this one, doesn't matter what I try, nothing comes up on the remote screen with cosession. This leads me to believe that the cossession host software on the drive is "toast."

But even with cosession host not loading, it should still load up the rest of the vm software and turn the lite solid green, no?

Joined: Jul 2005
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Like Chris said. Never seen this before. Is this a new mail out of the box or and existing one that was working up to now??


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

Moderated by  ttech 

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