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#229596 11/30/05 01:18 PM
Joined: Jun 2005
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i have set up a day/night button on the customers phone and it works fine, my problem is the customer now wants the button to light up so she doesn't forget it's on. How do i make the button stay lit?

thank you in advance.

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The only time I've seen one go out is when they were also setting it by FAC. Try removing the FAC.

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Thanks Telephoneguy,
i had to create a virtual ext and point in cm>3005 to the virtual. also in cm>e600 to the v-mail pilot. cm>9000 put 13xx on the button. cm>08>244,245 (allow), and Cm>6529>x>x.

now all she does is press the button on the phone and it puts it in night mode and the light stays lit...


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