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Joined: Jun 2005
Posts: 57
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Joined: Jun 2005
Posts: 57 |
I have a customer who has an Elite IPK 64 system with a CTI VM.
In the Voicemail box setup I have the mailbox box set to TRANSFER YES 2 > X
All other extensions are setup the same.
when calling in select the extension, it will not go the VM Box, after about say 10 rings it defaults the caller to the main greeting again.
And, yes the phone is callforwarded to the main VM port.
Anything I am missing when callforwarding to VM?
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Joined: Dec 2005
Posts: 170
Member
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Member
Joined: Dec 2005
Posts: 170 |
in the mbox is it set up for await answer or release, and if it is u may have to delete the mbox and reset it up because there may be some corruption in the database.
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Joined: Jun 2005
Posts: 57
Member
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Member
Joined: Jun 2005
Posts: 57 |
where in the mailbox setup is await answer or release programmed?
thanks
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Joined: Nov 2003
Posts: 1,313
Member
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Member
Joined: Nov 2003
Posts: 1,313 |
in each mailbox. under transfer options
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