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#231994 10/16/06 09:35 AM
Joined: Sep 2005
Posts: 128
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Joined: Sep 2005
Posts: 128
We have a NEC 2000IPS on one of our SN716 Console we have a head set but the person on the other end can not hear the person on the console that well. Is there a way to turn up the volume so they can here better. Brad


Brad
Phone System Manager for our NEC
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#231995 10/17/06 02:29 AM
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What type of headset do you have. It has become a problem in OZ that people buy the plantronics headset which requires an amplifier but don't get the amp. Plantronics do two types of headset one is supported without the amp and the other isn't you will need to check which is which.

#231996 10/17/06 04:59 AM
Joined: Oct 2006
Posts: 84
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Unplug the line cord to the SN716, press the Loop keys 1 + 6 at the same time. A menu will pop up, find headset and following the directions on the screen.


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#231997 10/18/06 03:09 AM
Joined: Sep 2005
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Thanks for the help


Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.

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