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Joined: Feb 2006
Posts: 15
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Joined: Feb 2006
Posts: 15
I am in pursuance of integration NEAX 2000IPS with Cisco Gatekeeper, I get the problem of where caller from NEAX 2000IPS can do call and discussion to FXS/FXO Cisco, but caller from Cisco can only do call ( ring ring ring )and then break, about the problems of where ?
Can NEAX 2000IPS using zone , how to don and what command ?

Note :
we use NEAX 2000IPS with MP version 11, IPTB and 4VCTI including license for IPTrunking.

Thx for all

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Joined: Aug 2005
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Typically, one-way calling means that the call setup is incorrect on the far end. It sounds like the problem is in the Cisco programming.

Is there any chance of putting both systems in the same room, back to back, until you can resolve the issue? This will eliminate trunking and third party issues.

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Please .....help me :
After do some test,and then also the tests of as following :
Process of Call taken is as following :
1. Extension--)2000IPS--)Cisco Gatekeeper--)Cisco FXS--)FXO PABX--)Extension.
2. Extension(--2000IPS(--Cisco Gatekeeper(--Cisco FXS(--FXO PABX(--Extension.

Both of above process succeeding.
--------------------------
Second process is as following :
1. Extension--)2000IPS Gatekeeper--)Cisco Gateway E1--)E1 PABX--)Extension.
Process this succeed better

2. Extension(--2000IPS Gatekeeper(--Cisco Gateway E1(--E1 PABX(--Extension.
Process this call only heard ring-ring-ring and break( Problem ).

where problem that happened above ?

thx
all

Joined: Aug 2005
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I think it would be the programming of the E1 PABX. This is the variable (the thing that changed).

But also, check the programming of the 2000IPS and be certain that it is set the same way inward and outward. Check command 30yy, 35yy.


Moderated by  ttech 

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