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Joined: Dec 2005
Posts: 44
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I am now administering an IPK with Elitemail LX in it. The customer has no record of the IP address set on the VMS card and because of that I cannot get in to the web console. I have tried the default 169.254.0.1 and that does not work.
Is there a way to get into the serial port and find out or change the IP address of the card?
Thanks,
David
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Joined: Apr 2007
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Hi David,
I'm also in Denver, if you need hands on assistance let me know.
You need Hyper-terminal and a null modem serial cable. (same cable used by co-session on the standard elite mail)
Make a new connection in Hyper-terminal and setup the connection for 38400, 8,N,1
You should get the 'Login' prompt just like logging in from Putty.
Once you log in you'll stop the voice mail service, then enter the maintenance menu. There will be an option for network settings. Your IP & subnet etc.. are in there.
D
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Joined: Dec 2005
Posts: 44
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D,
Do you work for a telcom company in Denver? I got the hyper-terminal set. Do I need to set the terminal emulation type? VT100? ANSI? TTY?
I get nothing when I connect.
David
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Joined: Apr 2007
Posts: 1,439
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Yes I work for a local Denver telecom. You can PM me and I can give you their contact info or if you have never been a customer of ours I can do the work for you directly after business hours or on the weekend for much less.
I don't remember changing any settings in the hyper terminal settings except for the baud rate.
D
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Joined: Dec 2005
Posts: 44
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I tried a different cable today, and still no luck getting to the login screen, but I do get some data now from the VM card when I shut it down (using the shutdown switch) then power it back on. Below is what I get. once it gets here, nothing happens, the voicemail is up and running, I get green, but I can not enter anything. Anymore ideas?
Thanks,
David
PhoenixBIOS 4.0 Release 6.0
Copyright 1985-2000 Phoenix Technologies Ltd.
All Rights Reserved
Build 1.03
CPU = Enh Am486DX4 133
639K System RAM Passed
7M Extended RAM Passedelease 6.0
System BIOS shadowedting System not foun
UMB upper limit segment address: F2CASystem not found
Fixed Disk 0: SILICONSYSTEMS INC 2GB
Operating Syst
System Configuration Data updated
Operating System not found
Starting MS-DOS...
HIMEM is testing extended memory...done.
VMUTIL v1.08 : Voice Mail Utility
VMUTIL v1.08 : Voice Mail Utility
Hard drive spin down timer set to 6 minutes.
(c)BICOM, Inc., 2001
FEDDSP Loader Version 1.4
Resetting boa
Reset done.
FEDDSP found at I/O address 0x320
FEDDSP Firmware Version: (c)BICOM 2000-3 8AAA 1.24.0001.........................
...............................................
.................................................. ..............................
.................................................. ..............................
.................................................. ..............................
.................................................. ..............................
.................................................. ..............................
.................................................. ..............................
.................................................. ....Complete.
Bicom Media and FED Device Driver , V4.11
(c)Bicom ,1990-2003
Driver SW interrupt 60H
Driver HW interrupt 7H
32 k of Memory allocated for channel buffers
Address Board Name Chans DSP Version Status
------- ---------- ----- ----------- ------
0xC000 I4-ELITE 4 2000-1 4AAA 1.32.0001 **
Driver FED HW interrupt 5H
4 BICOM channels installed
VMUTIL v1.08 : Voice Mail Utility
4 phone lines installed.
4 phone lines installed.
Active Voice Tape ARChiver, v1.10
Copyright (c) 1996, Active Voice Inc.
ARC-file: C:\SYSTEM\ELITE.ARC
Extracting DEARC.BAT.
VMUTIL v1.08 : Voice Mail Utility
Cleaning...
Completed...
VMUTIL v1.08 : Voice Mail Utility
4 phone lines installed.
VM/REMOTE Host - V6.1j
Copyright (C) 1988,93 Triton Technologies
Wait 5 seconds for remote to load.
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Joined: Apr 2007
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Are you sure this is an LX voicemail?
MS DOS was only used on the standard elitemail. The LX voicemail runs on the Linux os.
You'll need co-sessions software to get into it.
D
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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The LX needs Putty software to connect. Co-session will not work
We get old too soon, smart too late
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Joined: Apr 2007
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It's not an LX if it's booting up with DOS.
D
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Joined: Apr 2005
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doghart Is it possible to connect to the LX using hyper terminal? It's not in the manual, at least I haven't seen it. I have know to be blind at times. 
We get old too soon, smart too late
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Joined: Jul 2005
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It's not in the manual . But you you can, 38400 N81 with nul cable. It looks like Putty when connected..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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