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Joined: Aug 2006
Posts: 1,811 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,811 Likes: 15 |
Have a new customer with a 192, with incoming calls arriving on DID trunks. The install company set up the main incoming number to ring at a virtual extension number matching the digits of the main DID number. (There is nothing in block 1-1-22 or any other DID-related block.) After about 6 rings, this virtual station forwards to voice mail. Is it possible to set this virtual station to immediately forward to voicemail in night mode, but still follow the 6 or so rings during normal hours?
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
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Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
JBean, I think when you talk about virtual you mean CAR key The DID has to be pointed to a CAR key, The CAR key does take physical ports and has to be assign a number in program 4-10, the number that was assign is than entered in program 1-1-22 under either day extenion, night extension or both. Night extension is where you would enter voice mail pilot number. You than set-up either night mode button on a phone or set up the system for automatic switching day/night 1-1-32, 1-1-27
We get old too soon, smart too late
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Joined: Aug 2006
Posts: 1,811 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,811 Likes: 15 |
We'e gonna try making do with call forwarding from a destinaton at the attendant station with feature code 47, source/destination.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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