|
|
|
|
Joined: May 2007
Posts: 1,218
Member
|
|
Member
Joined: May 2007
Posts: 1,218 |
Okay... I'm a Samsung tech, but I've got a friend asking me the following question. He's not a tech, but an end-user in an office. The "Feature" button light is flashing. And the LED in the upper right above the display is blinking. How does he clear this? I'm guessing another user left some type of call-back notification?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2007
Posts: 1,439
Member
|
|
Member
Joined: Apr 2007
Posts: 1,439 |
Which NEC system are they using? Elite series, IPK, IPKII, IPS2000?
D
|
|
|
|
|
Joined: May 2007
Posts: 1,218
Member
|
|
Member
Joined: May 2007
Posts: 1,218 |
I don't know and since he is just an end-user, I know he doesn't know. I was just hopping it was a universal feature.
|
|
|
|
|
Joined: May 2007
Posts: 1,218
Member
|
|
Member
Joined: May 2007
Posts: 1,218 |
Here's a picture of his actual desk... ![[Linked Image from img147.imageshack.us]](https://img147.imageshack.us/img147/8650/img00104fe9.jpg)
|
|
|
|
|
Joined: Jul 2006
Posts: 731
Member
|
|
Member
Joined: Jul 2006
Posts: 731 |
That NEC set can work on the Elite, IPK, IPK II, Neax 2000 & Neax 2400 systems. It would be very helpful to know what kind of switch it is hanging off of.
My 1st guess would be message waiting from their voice mail system...which would indicate it is a key system. What does it say in the LCD?
|
|
|
|
|
Joined: Jul 2006
Posts: 171
Member
|
|
Member
Joined: Jul 2006
Posts: 171 |
On the phone press Feature then the number 3 and tell us what if anything comes up on the display. On some of the key system Feature 99 Feature will clear a blinking Light but we need to know what type of system to tell you for sure.
|
|
|
|
|
Joined: Jun 2004
Posts: 261
Member
|
|
Member
Joined: Jun 2004
Posts: 261 |
If it is the feature key flashing I would think that the phone is in DND mode...Can you call the ext?
|
|
|
|
|
Joined: Jun 2004
Posts: 261
Member
|
|
Member
Joined: Jun 2004
Posts: 261 |
Sorry, I didn't see the first panel....that the VM light is blinking also..If feature AND the VM light are active...check the display for details. you can probably use the softkeys to remove.
|
|
|
|
|
Joined: May 2007
Posts: 1,218
Member
|
|
Member
Joined: May 2007
Posts: 1,218 |
Thanks for all the responses, I don't know anything new on the status. I am getting my CCNA this week and the end user is in Ireland this week... so I will know more next week.
|
|
|
|
Forums84
Topics94,515
Posts639,965
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
161
guests, and
28
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
