|
|
|
|
Joined: Dec 2007
Posts: 47
Member
|
|
Member
Joined: Dec 2007
Posts: 47 |
I have customer that has a NEC Elite 48 with 4 CO lines, All 4 Lines were rining then all of a suddenly it stopped ring on Line 1, line 2 & line 4 It only rings on line 3, We checked program LK4 and all 4 line buttons are set to steady green anybody run into this? We reset the switch also...
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
Do you haver a dial tone on those lines? Move line 3 to position 1 and test it. If no ring test a voltage on the line or ringing voltage. should be 90 - 120 Volts DC for Ring and -48V for Line.
|
|
|
|
|
Joined: Apr 2007
Posts: 1,439
Member
|
|
Member
Joined: Apr 2007
Posts: 1,439 |
Also, make sure someone did not accidentally put the system into "night mode".
If the system is in night mode there will be a black cube next to the time in the display of all the phones.
To set and re-set night mode dial : FTR 80 FTR
D
|
|
|
|
|
Joined: Apr 2008
Posts: 228
Member
|
|
Member
Joined: Apr 2008
Posts: 228 |
It sounds like his COI card got hosed!
|
|
|
|
Forums84
Topics94,516
Posts639,970
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
157
guests, and
30
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
